Frequently Asked Questions

(FAQs)

#1

How long does shipping take?

Please allow 1-3 business days for processing. Standard shipping typically takes 3-5 business days. You will receive a tracking number once your order is shipped.

#2

Do you offer exchanges or returns?

All Sales are FINAL.

#3

Do you offer same day pickup?

Yes! We offer same day pickup for items in stock.

#4

How do I take care of my bundles?

Wash hair bi-weekly using sulfate free shampoo & detangle.

Still Have Questions?

We're here to help! If you didn’t find the answer you were looking for, feel free to reach out to our support team — we’re always happy to assist.

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